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Technology and innovation in tourism have accelerated the development of this industry bringing benefits to all areas concerned, tools such as Digital Twins, the Metaverse, or BIM, have evolved with the sector giving new approaches and perspectives for its development.

The tourism sector generated revenues of about $600 billion in 2021, a gradual recovery after the strong impact due to the pandemic of COVID 19. Although it is hinted that it is still far from the figures recorded before 2019, it does not detract from the ascendancy that this sector has always had, which is still evident.

In addition to the economic part, the tourism sector generates every year in its operations abysmal figures of data, data that are essential to know the industry and that are sometimes difficult to manage since they belong to so many agents that make up this sector, which does not allow their processing to be linear.

Despite this, in recent times, great attention has been paid to them since, before the paralysis mentioned above, the sector presented substantial deficiencies and shortcomings that resulted in a mismatch between the different actors that may intervene (private, public, patrimonial, urban, tourism, transport, and more. ) where the solution would be found through the management of such data.

Therefore, the importance and the constant opening of the sector to technological tools, collaborative so that all the agents involved can work in a coordinated and efficient way, sharing among them relevant information of the asset with an integral vision to carry out actions that are sustainable over time, this is mainly related to BIM and Digital Twins, which provide excellent interoperability capabilities, in addition to the great utility that is given in the data hosting and predictive system and analytical structures that are part of them.

Likewise, the famous Metaverse is one of the great technological tools that has changed the tourism model and has opened alternative business models. This attractive tool brings a very innovative approach to the whole sector. It seeks to help advance and improve results in new experiences that mark a milestone in modernity.

Finally, the implementation of an innovative culture is increasingly crucial in companies in the tourism sector, without forgetting that it helps to create a more sustainable culture that is essential for public or private companies today, not only to ensure the protection of the environment but also to improve the quality and well-being of citizens, the protection of shared spaces and make synergies that are always in favor of development.